Cancellation Policy

• In order to provide impartial and efficient service for all of our clients, it is important that you accept only those appointments that you will be able to keep.
• If you are unable to keep your appointment, it is important that you notify us 24 hours in advance, 1 full business day’s notice.
• If this is not possible, please note the following:
• Cancellations or appointment changes due to UNAVOIDABLE circumstances must be done before 9:00 am on the day of the appointment.
• Cancellations or appointment changes after 9:00 am on the day of appointment are subject to a full charge.
• Failure to cancel or change an appointment will result in a full charge.
• Please be aware that insurance companies WILL NOT pay for missed treatments.

TELEPHONE HOURS

Monday – Thursday	6:30 a.m. – 3:30 p.m.
Friday	9 a.m. – 3:30 p.m.

• We do have an answering machine so please leave a message.
• Full Payment for services is due weekly.
• Payment by Cash, Cheque, VISA, or Mastercard is accepted.
• Please note that a $20.00 fee will be charged for all NSF Cheques.